Help

Domo's technology is stunning, but so are its people. The following teams exist for the sole purpose of providing your organization with everything we possibly can to help you execute your business strategy and reach your fullest potential.

Domo University

Comprehensive training for any customer.

Think of it as continuing education for the data-driven. From insightful on-demand video content, webinars, certification to instructor-led courses, Domo University is here to help you get the most out of your Domo investment.

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Domo Dojo

Crowd-sourced wisdom for the whole community.

Data lovers, unite. Domo's community, known as the Dojo, is a fun place to connect, ask questions, find answers and share best practices with fellow Domo customers.

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FAQs

If you have a Domo instance then you are already signed up. All you need is your Domo instance credentials to sign in to the portal. If you don’t have a Domo instance yet then you have 2 options:

Dynamic graphic visualizations tied to your data in Domo. These can be built using 2 different methods:

  • App Design Studio – If you can use Illustrator you can use the Domo library of widgets to build apps with no coding.
  • App Dev Studio – If you want maximum flexibility and you love CSS and JavaScript this is for you.

Custom connectors. You have access to an entire IDE to build a connector to any system you have that uses common conventions like OAuth2 or username/password APIs.

Domo Management through APIs and Add-ons. If you want to automate or manage remotely your Domo instance you can write your own programs using the published APIs.

First check to see if it is just expired. OAuth tokens expire on a frequent basis so you will need to refresh your access token before making the next API call.

Next check to see if the clients are still valid in the portal under manage clients section.

Check to see if your syntax is correct.

Domo has over 450 connectors into 3rd-party systems. Domo’s Custom Connector Builder allows developers to create additional connections into Domo not included in the 450+ Connectors already offered. This opens the reach and fulfills the vision of agnostic data from any system on Domo’s platform.

After submitting your connector Domo will provide you with an email outlining the review process and estimated approval time. Domo will review your connector for security, usefulness, and logo compliance. The approval process generally takes two to four weeks.

The Custom Connector Builder provides a console that helps developers debug their connector during the development process. For additional help you can contact Domo support at support@domo.com.

APIs from external data providers can generally be found through a simple Google search. If an API is not available you may need to contact the data provider, as their API may only be available to customers, behind authentication, or to select partners.

The App Design Studio will let you create Custom App designs that you can connect to your Domo data. You can bring in multiple data sets and connect them to a single Custom App, allowing you to tell a story around the data. You don’t need to know any coding to create a great looking Custom App that updates with your real data!

You will need a Creative Cloud account from Adobe, access to Illustrator 2014 CC or 2015 CC, the App Design Studio add-on for Illustrator, and credentials for a Domo account to upload your design once finished.

The App Design Studio only works with Creative Cloud versions of Illustrator (2014 CC or 2015 CC).

There is a limit of 100 data connections per design, so we recommend planning out your visualization around that. Widgets in the App Design Studio do not currently support drill or linking via URL. Those are features that are coming soon.

Custom Apps work just like cards in Domo, but there are currently a few limitations to be aware of. Beast modes are not supported with data sets used to connect to a Custom App. In addition, Custom Apps do not support Alerts,, slide show publish, Export/Send functionality, and must be displayed inside a Domo instance. All of these limitations will be addressed in upcoming releases.

Users should be able to create a design using the App Design studio, upload that design to Domo, and connect it to Domo datasets. Users should be able to manage the designs in Domo to include adding new owners or deleting the design. Users should be able to view the Custom Apps they’ve created as cards on a page in Domo. No coding experience is required to create a Custom App with the App Design Studio.

Users building Custom Apps using The App Dev Studio should ensure their designs are tested for browser compatibility, designed for mobile use, performance (with considerations for the data it connects to while in a browser). It is recommended to reduce client side calculations as much as possible and be aware of load times.

Users should be able to create a design using the App Dev studio, upload that design to Domo, and connect it to Domo datasets. Users should be able to manage the designs in Domo to include adding new owners, deleting the design. Users should be able to view the Custom Apps they’ve created as cards on a page in Domo.

Contact Us

Contact Support at support.domo.com.